infonet-economy

Wer sein Unternehmen kundenzentriert gestalten möchte, muss das gesamte Unternehmen auf die Kunden ausrichten. Eine kundenzentrierte Strategie ist ein erster Schritt in die richtige Richtung - aber noch nicht mehr. Zur erfolgreichen Realisierung einer kundenzentrierten Strategie müssen die „harten“ und „weichen“ Faktoren der Customer Centricity in den Einklang gebracht sowie die...

Purpose Research has shown that activist consumers create places that are imbued with idiosyncratic meanings, conventions, rules, and activities. However, research on why and how such places are created is scant.
Methodology/approach This ethnography in the context of voluntary refugee helpers shows why and how a meaningful place is produced.
Findings By drawing on...

By means of an ethnographic approach, this research examines perceptions of fairness and consumer behavior in an emerging nonmonetary sharing system. In contrast to market exchanges, which are defined by clear rules and principles of reciprocity, the redistribution of goods in a “sharing” context is in many cases less institu- tionalized and thus open to contestation. We draw on...

Stigmas, or discredited personal attributes, emanate from social perceptions of physical characteristics, aspects of character, and “tribal” associations (e.g., race; Goffman 1963). Extant research has emphasized the perspective of the stigma target, with some scholars exploring how social institutions shape stigma. Yet the ways stakeholders within the sociocommercial sphere create,...

How long shall a country take to learn the world technological frontier? What would happen if that country found the same difficulties in learning the true model of its economy? After all, countries catching up often experience life-changing transformations during the catch-up to a balanced growth path. We show that an open economy, learning rational expectations alongside foreign...

We exploit variation in consumer price inflation across seventy-one Russian regions to examine the relationship between the perceived stability of the domestic currency and financial dollarization. Our results show that regions with higher inflation experience an increase in the dollarization of household deposits and a decrease in the dollarization of loans. The impact of inflation...

Since house prices govern the consumption decisions of renters and owners alike, changing house prices can have far-reaching macroeconomic consequences. We analyze how the disposable income and consumption decisions of households are affected by exogenous house price changes in Switzerland. We look at consumption of both housing and nondurable goods to establish a comprehensive...

Die Auswirkungen des Frankenschocks bringen auch die Schweizer Logistikbranche ins Wanken. Nach ersten Berechnungen wird das Logistikmarktvolumen im Jahr 2015 um 0,9 Prozent auf 38,8 Milliarden Franken sinken. Für 2016 ist wieder mit einem leichten Wachstum zu rechnen.