Publications des institutions partenaires

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Sustainability in the banking industry: a strategic multi-criterion analysis

The current paper aims to develop an effective and integrated MCDM model for the evaluation of the sustainability practices in the banking services, employing a multi-stage, fuzzy MCDM model that integrates the Balanced Scorecard, fuzzy AHP and fuzzy TOPSIS. The approach aims to evaluate sustainability from the following four perspectives: financial stability, customer relationship...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 13/04/2017

Sustainability in the banking industry: : a strategic multi-criterion analysis

The current paper aims to develop an effective and integrated MCDM model for the evaluation of the sustainability practices in the banking services, employing a multi-stage, fuzzy MCDM model that integrates the Balanced Scorecard, fuzzy AHP and fuzzy TOPSIS. The approach aims to evaluate sustainability from the following four perspectives: financial stability, customer relationship...

Institution partenaire

Haute Ecole de Gestion de Genève

Full Text

English / 13/04/2017

Sustainability in the banking industry ::a strategic multi-criterion analysis

The current paper aims to develop an effective and integrated MCDM model for the evaluation of the sustainability practices in the banking services, employing a multi-stage, fuzzy MCDM model that integrates the Balanced Scorecard, fuzzy AHP and fuzzy TOPSIS. The approach aims to evaluate sustainability from the following four perspectives: financial stability, customer relationship...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 13/04/2017

An integrated decision support system for berth and ship unloader allocation in bulk material handling port

Berth allocation and material handling problems in ports are generally solved independently. This article provides a framework for aligning allocation decisions of berth and ship un-loader in an integrative manner. The ultimate goal of these decisions is to minimize the waiting time, operating time and ships priority deviation. As the sojourn time of a ship in port is costly, and...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 10/04/2017

Ultrasensitivity and sharp threshold theorems for multisite systems

This work studies the ultrasensitivity of multisite binding processes where ligand molecules can bind to several binding sites. It considers more particularly recent models involving complex chemical reactions in allosteric phosphorylation processes and for transcription factors and nucleosomes competing for binding on DNA. New statistics-based...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 31/03/2017

Agricultural supply chains, growth and poverty in sub-Saharan Africa: : market structure, farm constraints and grass-root institutions

This book investigates if and how agricultural market structures and farm constraints affect the development of dynamic food and cash crop sectors and whether these sectors can contribute to economic transformation and poverty reduction in Africa. The authors map the current cash and food crops supply chains in six African countries, characterizing their markets structures and...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 14/03/2017

Am I doing the right thing?: : Unpacking workplace rituals as mechanisms for strong organizational culture

Workplace rituals are powerful learning mechanisms for core values that underpin organizational culture in restaurants. Yet, more research is needed to identify different types and how these rituals operate to reinforce core values in different organizational cultures. Drawing on ritual theory, organizational culture and hospitality research, we use 52 semi-structured interviews and...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 20/02/2017

Policy dilemmas in financing long-term care in Europe

Long-term care (LTC) is the largest insurable risk facing the elderly in most western societies. Paradoxically, institutional responses to the need to insure ex-ante (before the contingency occurs) the financial risks of needing LTC (by means of social and private insurance and self-insurance) exhibit limited development. In contrast, mechanisms to finance LTC ex-post continue to...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 20/02/2017

The effect of co-creation experience on the relationship between perceived value and consumers’ propensity to participate in peer-to-peer hospitality sharing platforms

Today’s consumers are sharing the use of underutilized goods and services directly with/to other consumers in need, minimizing the need for ownership. Today’s consumers increasingly share underutilized goods and services directly with other consumers, minimizing the need for ownership. For-profit online platforms based on the sharing concept have emerged in the tourism marketplace...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 14/02/2017

Hotel performance: : the impacts of owner-operator goal alignement and GM autonomy

Hotel are increasingly owned by one entity and operated under management agreement by another. The split between owners and operators poses potential agency problems as the two entities are often interested in conflicting objectives and the operator may not always take decisions in the owner’s best interest. The hotel general manager, meanwhile, is tasked with satisfying both parties...

Institution partenaire

Haute Ecole de Gestion de Genève

Full Text

English / 14/02/2017

How to deal with amotivated students?: : An examination of the predictive validity of personality traits

Amotivation can be considered one of the more important problems faced in hospitality training. This research paper used commitment to reduce amotivation and increase performance in a training program. We used action identification to improve the effectiveness of commitment. Ninety-two students participated in the experiment. Broken down into three experimental conditions, 29...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 14/02/2017

Restaurant tipping: : the rules are not the same everywhere

To date, most of the research investigating the relationship between service quality and tip has been conducted in the US. The aim of this study is to investigate the relationship between tipping and service quality in a country where no norm exists about a specific amount of tip to be given. Two studies conducted in different Swiss restaurants show that there is no relationship...

Institution partenaire

Haute Ecole de Gestion de Genève

Full Text

English / 14/02/2017

Effective marketing tactics to optimise hotel online distribution

Marketing, and specifically distribution, is becoming more complicated and challenging for hoteliers in all markets. This research evaluates the effectiveness of marketing and distribution tactics as perceived by four and five star hotel managers in Thailand. A questionnaire distributed to 350 respondents reveals that the most effective marketing tactics are related to brand.com,...

Institution partenaire

Haute Ecole de Gestion de Genève

Full Text

English / 14/02/2017

Wellness tourism: : students' perception of importance and priority

Wellness tourism is estimated to be a US (dollar) 439 billion market and projected to grow to US (dollar) 678.5 billion by 2017 (Global Wellness Institute, 2014). Given the growth of wellness tourism destinations and facilities, it was determined that student perceptions on the importance and priority of key factors related to wellness tourism and associated the economic and social...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 14/02/2017

Ownership structure, asset intensity and firm performance

Research Question/Issue: This article studies the interrelation between ownership structure, asset intensity and corporate performance and risk in the hospitality industry. This industry is characterised by a strong presence of blockholders and a tendency to divest its real estate making it an ideal setting to analyse the impact on firm performance and risks. Research Findings/...

Institution partenaire

Haute Ecole de Gestion de Genève

Full Text

English / 14/02/2017

A review of innovative teaching in the context of Technology Enhanced Learning (TEL)

This paper presents research undertaken in three Institutes of Higher Education (HE) delivering degrees in business, hospitality and tourism management. The aim was to take a critical look at technology-enhanced learning as a vector for pedagogical innovation. Qualitative research was undertaken in order to have in-depth feedback from educators (n=16) identified as champions relative...

Institution partenaire

Haute Ecole de Gestion de Genève

Full Text

English / 14/02/2017

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