Publications des institutions partenaires

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Development and evaluation of a case-based retrieval service

Identifying similar patients might greatly facilitate the treatment of a given patient, enabling to observe the response and outcome to a particular treatment. Case-based retrieval services dealing with natural language processing are of major importance to deal with the significant amount of unstructured clinical data. In this paper, we present the development and evaluation of a...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 23/10/2017

Change management as a tool to drive the adoption of new commercial strategy in small community: (Alpine) destinations

Today’s society is evolving at a fast pace. New communications tools are appearing every day and new technology is appearing constantly. To keep up with the newest trends, meet customers’ needs and stay competitive on the market, organizations have to adapt, change the way they operate. This is a complex matter which has to be addressed at societal, organizational and personal levels...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 23/10/2017

(Co)operating in tourism & hospitality: do good or earn money? Doing both in parallel

Social enterprise refers to a typology of enterprises whose main objectives are social or environmental. Social enterprises seek to create social value, in relation to activities and managerial practices put in place. This type of firm is increasingly observed in several countries such as the United Kingdom, Switzerland, France and Italy. The phenomenon involves both non-for-profit...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 23/10/2017

Professional development of revenue management leaders: the serious game

This paper explores the professional development needs of revenue management leaders. Considering the evolution of the function and the responsibilities of a revenue manager and the apparent lack of highly developed senior managers in the field of revenue management. The exploratory research determines the skills that revenue management leaders should ideally possess, identifies the...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 23/10/2017

Strategic visitor flows (SVF) analysis using mobile data

‘Visitor flows’ (VF) is defined as the generalized spatial movement patterns of travellers and have always been relevant in tourism studies. Nowadays, VFs are important for understanding travel networks which go beyond the specific spatial dimension to include informational or virtual dimensions such as travellers experiences. Travel network modelling is not only a valuable marketing...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 23/10/2017

Key factors in the booking activity process: the case of self-catering in Valais, Switzerland

One of the most important phases in planning a vacation is the booking activity process. The aim of this research is to study if the country of origin and/or seasonality has a link with the booking period (BP). The data used is from the largest booking platform of self-catering accommodations in the region of the Romand Valais in Switzerland. The data set contains more than 141,000...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 23/10/2017

Pick my desk and go: a solution to improve team dynamics

In this article, we describe the preliminary results of an ongoing project to improve the dynamics of innovative teams. We investigate how to design a system that allows employees in an open space to swap the place with a colleague for one day. We call this system “Pick my desk and go” and we combine notions from people analytics and organizational design to illustrate how the system...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 22/10/2017

Service design guidelines for new types of wellness tourism

In this article, we describe the preliminary results of an ongoing project aiming at increasing the attractiveness of Alpine destinations in Switzerland, by means of a very widespread hotel. We investigate how to design new services for wellness tourism, which target (a) “young elderly”, whose age is comprised between 60 and 75 years, and (b) enterprises interested in meetings,...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 22/10/2017

Intérêt de la simulation paysagère en modélisation géoprospective

Cet article présente la démarche, et les premiers retours d’expérience, d’une recherche destinée à susciter les réflexions et les réactions de différents types d’acteurs sur les transformations futures de leur territoire de vie. La démarche se décompose en deux temps, tout d’abord, réalisation de différents scénarios de changements de l’occupation du sol, avec, associée à chacun d’...

Institution partenaire

Haute Ecole de Gestion de Genève

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Français / 22/10/2017

Service blueprint model: a tool to improve the co-creation process in living labs

Living Labs (LL) are complex multi-stakeholders ecosystems of innovation. When co-creating a service, each actor has his own strategic agenda. Finding a common ground for co-creating a service is not an easy task and requires tools to facilitate and structure the reflection. This paper examines how “service blueprinting” techniques can contribute to improve the co-creation process...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 22/10/2017

Exploring occupational stress in the Swiss wealth management sector: how could human risk lead to value destruction

Les processus de service doivent tenir compte du bien-être des employés pour créer de la valeur. L’article montre que le lien entre bien-être et création de valeur peut être aussi étudié sous l ’angle de la gestion des risques. Une approche exploratoire permet de comprendre cette problématique au sein du secteur de la gestion de fortune à Genève. Sur cette base, le modèle créé part...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 22/10/2017

The return on tourism organizations' social media investments: preliminary evidence from Belgium, France and Switzerland

Literature suggests dozens of ways of how to quantify the success of social media. However, there is no consent about the measurement of the return of investment (ROI). Only very limited empirical work is looking at the topic especially in tourism. This study is one of the first attempts to look at the ROI of tourism organizations. In doing so, various input (i.e. budget, manpower,...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 22/10/2017

TripleWave: : spreading RDF streams on the web

Processing data streams is increasingly gaining momentum, given the need to process these flows of information in real-time and at Web scale. In this context, RDF Stream Processing (RSP) and Stream Reasoning (SR) have emerged as solutions to combine semantic technologies with stream and event processing techniques. Research in these areas has proposed an ecosystem of solutions to...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 22/10/2017

Lessons Learned from Swiss Born Global Firms’ internationalization in Brazil

Prior research on born globals have investigated internationalization strategies in the context of the host, developed markets. However, little research has been done on strategies of born globals entering emerging markets which are characterized by complexity and instability. Therefore, the aim of our paper is the investigation of Swiss born globals’ internationalization strategies...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 20/10/2017

Espaces de discussion, management et épuisement professionnel

Un certain nombre de travaux ont montré l’intérêt des espaces de discussion dans la prévention des risques psychosociaux. Cependant, il n’existe pas à ce jour de validation empirique quantitative de leurs effets et de leurs antécédents. Cet article propose tout d’abord un outil de mesure de la présence des EDD et de leur qualité. Il montre les effets des EDD sur la limitation de l’...

Institution partenaire

Haute Ecole de Gestion de Genève

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Français / 20/10/2017

Learning with feature side-information

Very often features come with their own vectorial descriptions which provide detailed information about their properties. We refer to these vectorial descriptions as feature side-information. The feature side-information is most often ignored or used for feature selction prior to model fitting. In this paper, we propose a framework that allows for the incorporation of feature side-...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 18/10/2017

Forecasting and granger modelling with non-linear dynamical dependencies

Traditional linear methods for forecasting multivariate time series are not able to satisfactorily model the non-linear dependencies that may exist in non-Gaussian series. We build on the theory of learning vector-valued functions in the reproducing kernel Hilbert space and develop a method for learning prediction functions that accommodate such non-linearities. The method not only...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 18/10/2017

Regularising non-linear models using feature side-information

Very often features come with their own vectorial descriptions which provide detailed information about their properties. We refer to these vectorial descriptions as feature side-information. In the standard learning scenario, input is represented as a vector of features and the feature sideinformation is most often ignored or used only for feature selection prior to model fitting....

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 18/10/2017

A travel cost assessment of the demand for recreation in Swiss forests

This paper analyzes the demand for recreation in Swiss forests using the individual travel cost method. We apply a two-steps approach, i.e., a hurdle zero-truncated negative binomial model, that allows accounting for a large number of non-visitors caused by the off-site phone survey and over-dispersion. Given the national scale of the survey, we group forest zones to assess consumer...

Institution partenaire

Haute Ecole de Gestion de Genève

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English / 18/10/2017

Finance de marché et fonds d’investissement durables: la coupure au territoire

Cet article s’inscrit en géographie de la finance et montre, à l’aide de diverses études de cas, com-ment l’industrie financière, en s’appropriant le concept de développement durable de manière par-ticulière, a construit sa propre approche de la « valeur financière durable » dans le cadre des fonds d’investissement socialement responsable (ISR). Il explique la manière dont l’industrie...

Institution partenaire

Haute Ecole de Gestion de Genève

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Français / 16/10/2017

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