Université de St-Gall - Schools of Management

Luxury Beyond The Next Bend, Strategic Foresight, and Luxury Performance Index : Dossier of the Luxury Executive Panel

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Internal report for panelists, on request - forthcoming

Digital Luxury Marketing, Luxury Competitive Strategy, and Luxury Performance Indicator : Dossier zum Luxury Executive Panel

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Internal report for panelists, on request - Imagine the perfect organization in the luxury market. What
comes to mind - a great brand, a great heritage, great
products and experiences? Likely, all of the above. And yet
again, the word "luxury" ushers attention away from what
really is at the heart of the question: the organization.
Thus, we try again, with less distraction: What makes the
perfect organization? Our suggestion: the way in which it
manages challenges. And in the luxury market, there are
plenty of challenges. This is why we initiated the Luxury
Executive Panel.
The Luxury Executive Panel is a steadily growing group of
CEOs in the luxury market who anonymously participate in
management studies twice a year. Panelists may suggest topics
of particular relevance to them, they state their perspectives
and, in the end, receive the results. Those results will not
always be clear-cut answers. But we are certain that the
combined insight of the panel will give fresh impulses and
new perspectives on old challenges.
In this edition, we interviewed the Luxury Executive Panel on
the ever-growing trend of going digital as a luxury brand, on
the competitive dynamics in the luxury market, and on
indicators of luxury market performance. All of the
conclusions we draw in this dossier are based on the
interviews we carried out with the participating panelists.
Every new edition of the Luxury Executive Panel generates
new and worthwhile insight with and for the panelists.

Conspicuous Employment: The Theory, Measurement, and Implications of Prestigious Employer Preference.

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Places of employment play an important role in people’s construction of their social identity. With increasing competitive pressure in the job market, employers are increasingly turning to marketing methodology to improve their recruitment positioning. Vice versa, job-seekers are expected to provide impressive track records of past performances to be considered by the most attractive employers. This combination of businesses’ fighting the “war for talent” more fiercely and job-seekers needing to generate a valuable track record provides the foundation for a growing role of prestige in employment. However, this phenomenon’s theory, mechanisms, and consequences are understudied: while there is a sizable body of extant research on status, there has been very little research on both the nature and the consequences of individuals’ preference for prestigious employers.
This dissertation addresses this research gap by providing two preparatory and four consequential contributions: first, as a preparation, I present a cross-discipline literature review on prior insight on status to arrive at key contributions, scholars, and definitions of key terms in this extensive field. Second, focusing the literature review on the field of application, I highlight key contributions on status in the employment setting. On that basis, I outline the research gap in greater detail. As the first consequential contributions, I build upon insight from consumer behavior (Vigneron & Johnson, 1999) to provide a rigorously theorized, conceptualized, and operationalized measurement construct which I evaluate and contextualize in terms of its nomological network. Second, I follow the first vein of the nomological network to investigate both prestige and value-based person-organization fit in their effect on organizational attractiveness. Third, I follow the second vein of the nomological network to investigate the effect of regulatory focus on confidence in group decision making. Finally, I provide a discussion in which I integrate, contextualize, and operationalize my findings. This dissertation finds that individuals’ preference for prestigious employers can be aptly described in terms of five factors: perfectionism, hedonism, association, uniqueness, and conspicuousness. The construct predicts self-enhancement work-oriented values, correlates in its individual part with regulatory focus and in its social part with social comparison orientation. In direct comparison, the satisfaction of prestige preference is found to have a substantially stronger effect on employer attractiveness than value-based PO fit – with both being significant predictors. Furthermore, the related regulatory focus on promotion predicts overconfidence in decision making. Overall, these contributions illustrate the theory, measurement, and consequences of prestigious employer preference – the core construct of a phenomenon akin to Veblen’s conspicuous consumption, but in an employment context: conspicuous employment.

Conspicuous Employment : Measurement, Antecedents, and Impact of Prestigious Employer Preference

Inbound Marketing: Mit aktiven Kunden zum Erfolg

Inbound Marketing: Customer Activities in Business-to-Business Markets

Verkaufen in der Down Economy

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Verändern sich Marketing und Verkauf bei Rezessionen und in Krisen? Wird das vierte Quartal 2001 mit Einbrüchen für Unternehmen und Märkte zu einem Lehrstück für effizientes Management? Der vorliegende kurze Beitrag befasst sich mit den Herausforderungen einer «Down Economy» im Business-to-Business-Marketing. Hoffen wir, es handle sich dabei nur um ein Krisenpapier, das sicherheitshalber erstellt wurde und später einmal nützlich sein könnte.

Key Account Management, Teil 3: Das St.Galler KAM-Konzept: Bezugsrahmen für ein ganzheitliches Vorgehen

Das Marketing neu positionieren

Key Account Management 'revisited'

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