Exploring the "I" in Mass Customization Decisions: Narcissists' Proclivity Towards Configuring Unique Products
Auteur(s)
Andreas Herrmann
Accéder
Beschreibung
Field evidence shows that only a minority of consumers deliberately configure unique products. We propose that variation in option selection is driven by consumers' narcissistic personalities. In a pilot study and three experiments, we demonstrate that narcissistic tendencies have a significant effect on the uniqueness of the self-customized product.
Institution partenaire
Langue
English
Datum
2013
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