Exploring the "I" in Mass Customization Decisions: Narcissists' Proclivity Towards Configuring Unique Products

Auteur(s)

Andreas Herrmann

Accéder

Beschreibung

Field evidence shows that only a minority of consumers deliberately configure unique products. We propose that variation in option selection is driven by consumers' narcissistic personalities. In a pilot study and three experiments, we demonstrate that narcissistic tendencies have a significant effect on the uniqueness of the self-customized product.

Langue

English

Datum

2013

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