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Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?

This paper looks at the impact of digitalization on third-party logistics (3PL) business models. An eclectic framework for the analysis of digital disruptions in service industries is elaborated by linking Porter’s five forces to insights from research on digitalization and innovation. Applying this framework to the business field of 3PL reveals that logistics service providers face…

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English / 04/11/2017

Practitioner perspectives on supply chain management and logistics: a study from Poland and Switzerland

Purpose
The focus of this paper is the evolution of supply chain management (SCM) and logistics and the relationship between these concepts. Its purpose is to generate deep insights into practice, particularly in relation to the fundamental issue of how practitioners from different industrial and geographical contexts define the supply chain, SCM and logistics.

Design/…

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English / 01/06/2017

Collaborative aspects of buying business services – a structural equation model

The focus of this research is to observe the purchaser integration within business service procurement and its impact on the collaboration with both internal customers and external service providers (suppliers). Therefore, different service types were examined in more detail occurring as a contingent factor. Based on structural equation modelling, partial least square analysis (PLS)…

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English / 12/04/2017

Blockchain-driven supply chain finance: Towards a conceptual framework from a buyer perspective

The main objective of this article is to develop a conceptual framework for blockchain-driven supply chain finance (SCF) solutions. The frame of reference intends to foster the coordination in buyer-supplier relations and eliminates existing inefficiencies in the execution of discrete SCF-instruments, such as reverse factoring and dynamic discounting. Moreover, we introduce value…

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English / 10/04/2017

The Purchasing of Business Services - Performance Excellence Study 2016

The following study reveals some comprehensive details and increases the transparency concerning the acquisition of business services. Especially for the DACH region, valuable and first of their kind insights are revealed. Altogether, ten major areas are addressed and analysed, focusing on a comparison with goods purchasing and typical procedures that are applied within professional…

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English / 19/12/2016

Impact of additive manufacturing on supply chain network structures –an exploratory case study analysis

Purpose: This paper demonstrates that additive manufacturing (AM), as a technological driver, has the potential to change the structural composition of entire supply chains. The research comprises a first, systematic analysis about the impact of AM on the network structures in engineer-to-order supply chains.

Research Approach: The paper pursues an inductive research…

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English / 07/09/2016

Financing the End-to-end Supply Chain: A Reference Guide to Supply Chain Finance

Financing the End to End Supply Chain provides readers with a real insight into the increasingly important area of supply chain finance. It demonstrates the importance of the strategic relationship between the physical supply of goods and services and the associated financial flows. The book provides a clear introduction, demonstrating the importance of the strategic relationship…

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English / 28/07/2016

3D-Printing: How Additive Manufacturing impacts Supply Chain Business Processes and Management Components

Purpose
The business implications of additive manufacturing (AM) are explored; specific focus thereby lies on the impact of AM technology adoption in customized parts production.

Design/methodology/approach
Based on two explorative case studies from the hearing aid industry, the impact of AM technology adoption on supply chain business processes and management…

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English / 10/06/2016

The necessity of an integrative approach for business service evaluation from a buyer’s perspective

Purpose
This research aims to observe different evaluation procedures for business services that are applied by buying companies; revealing the necessity of an integrative evaluation approach.

Design/methodology/approach
Based on a systematic analysis, explorative case study research – regarding five Swiss multinational companies – is used. In addition, the…

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English / 09/06/2016

Supply Chain Differentiation : Background, Concept and Examples

The purpose of this paper is to provide new evidence in the field of supply chain differentiation. It aims to combine insights of supply chain management with the service dominant logic to connect fundamental customer requirements with supply chain decision-making. The paper claims to provide a framework that brings together the most relevant factors in the context of supply chain…

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English / 18/04/2016

Selecting financial service providers for supply chains : How cross-functional collaboration can improve effectiveness and efficiency

Supply chain finance solutions aim at win-win situations for all supply chain partners.
They simultaneously address collaborative working capital improvements, supply chain cooperation as well as risk mitigation. To achieve a fit with these objectives the paper derives an iterative three-step decision process for configuring supply chain finance solutions: Define and configure…

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English / 30/06/2015

CABOTAGESTUDIEN - A study on trucking deregulation and cabotage in Scandinavia and beyond

An open European market for goods and services, including transport services, stimulates trade, global competitiveness and economic growth. At the same time, concerns about domestic job security, regulation compliance and the environment have sparked a debate. This report should be considered one of the first modest contributions to the mainly unexplored area of European freight…

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English / 01/01/2015

Understanding the cost of capital of logistics service providers: an empirical investigation of multiple contingency variables

The article analyzes the influence of company-, industry- and market-related variables on the cost of capital of logistics service providers, as well as on their systematic risk. Financial information has become more and more important in strategic decision making (especially in the international context); in addition of being a measure of performance, the cost of capital is an…

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English / 11/11/2014

Determining the revenue contribution of logistics customer service improvements: a multi criteria decision making approach

In operations and service management generating revenues is as important as reducing costs. Although logistics customer service is an important measure for executives, little research has been conducted to quantify the extent to which improvements of service levels contribute to a company's revenues. The paper applies existing fuzzy-based methods to monetarily determine the…

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English / 01/02/2014

Alignment of manufacturing strategies to customer requirements using analytical hierarchy process

The purpose of this paper is to provide new insights in the field of operations management decision finding. It aims to combine manufacturing strategies with the service dominant logic in order to connect customer satisfaction. An analytic hierarchy process (AHP) is developed and applied within two case companies. A sensitivity analysis revealed that the manufacturing strategy…

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English / 01/12/2013

Analyzing the systematic risk of logistics service providers : The influence of market, industry and company effects

With this paper we want to find out which factors influence beta coefficient of logistics service providers. The systematic risk (beta coefficient, ?) of LSPs becomes more and more important for strategic decision making of LSPs, as it helps calculating the cost of capital. The cost of capital is an important factor when assessing LSPs' (future) investments, strategies and…

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English / 04/06/2013

Achievement Study: 10 Years of the BSCI

The aim of this study is to highlight the Business Social Compliance Initiative's (BSCI) development at the occasion of its tenth birthday by reviewing its history, presenting its current activities, investigating its achievements, and providing scenarios on expected developments from a neutral scientific organisation.

For the purpose of this study, we employ qualitative…

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English / 01/01/2013

One size does not fit all : An approach for differentiated supply chain management

Supply chain management (SCM) has developed from an object of operational optimization into a strategic weapon for distinction from competitors. Dynamically changing and strongly varying customer needs demand a differentiated SCM approach. Supply chain differentiation (SCD) plans and designs supply chains based on customer needs, as increasingly demanded by SCM researchers. Therefore…

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English / 01/12/2012

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