infonet-economy

Customer relationship management (CRM) is one of the most frequently adopted management tools and has received much attention in the literature. This study advances research on CRM by investigating the impact of the relative time according to which interventions are implemented in different areas (customer management, CRM technology, organizational alignment, and CRM strategy) on CRM…

Using data on corporate venture capital (CVC) investments by US corporations between 2001 and 2013, we analyze their CVC expenditures based on their positions in syndication networks and their financial resources. The generalized-method-of-moments models used show that these companies’ annual CVC expenditures depend on the number of co-financing relationships they have and their cash…

This paper suggests a tentative conceptual framework to study the internationalization of foreign/OECD-based SMEs (Small and Medium-sized Enterprises) attracted by fast growing emerging markets, such as China and other Asian economies, and the supportive role of global cities as market gate focal points providing a wide range of financial and non-financial services facilitating…

In this paper, we examine the efficiency of the sort done by the Swiss lower secondary school tracking system, looking at students’ outcomes in dual vocational education and training (VET)—the most common education type at the upper secondary level in the country. We discuss a simple Ricardian model about the process of school tracking based on the absolute advantage (i.e., the…

The main challenge of microfinance institutions and social economy firms remains their survival, and to meet this challenge, MFIs need to be compet-itive. The poor performance of MFIs is usually attributed to their decision-making and operational processes. The governance of MFIs is therefore identified as one of their main risks. Despite this, governance is still little explored in…

Marketing instructors have traditionally sought to use experiential and active learning methods in their teaching. The flipped classroom is a learner-centered innovative pedagogical approach that moves the delivery of class material outside the classroom to focus on collaborative activities during class sessions. This qualitative exploratory research aims at understanding how…

Changing environmental conditions introduce uncertainty into organizational operations, and airlines respond in various ways. Scholars traditionally explore responses to environmental uncertainty by drawing upon theories of communication networks, coordination, organizational resilience, and high reliability organizing. Yet, the research has competing communication predictions, which…

Why did lodging corporations opt for the asset light model in the first place and why did they adopt it at different times? The answer to such questions could not only help further explore the fundamental question in strategy of why do firms’ strategy differ, but also provide insights to managers as to the implications of such strategic choices on corporate performance. Built around…

This study examines the mechanism through which family supportive environments in organizations (i.e. family supportive supervisor behaviors and work-family friendly culture) relate to turnover intentions. In a sample of 340 individuals, analysis using structural equation modeling showed that satisfaction with work-family balance mediates the relation between family supportive…