Publications des institutions partenaires
Approaches to food waste management: : sharing economy and traditional hospitality firms
Institution partenaire
English / 22/11/2016
Is rainwater harvesting system a feasible option in Swiss hospitality?
This study examines the potential for rainwater harvesting in an existing 3 - star hotel in Switzerland with the purpose of illustrating, to what extent the usage of a rainwater harvesting system could reduce cost and potable water consumption in a hotel. The paper comprises methods used by previous research in rai nwater harvesting and applies them to the hotel industry with a...
Institution partenaire
English / 22/11/2016
How does language use affect relations in multicultural teams? A social identity and linguistic perspective
The aim of this paper is to apply linguistic and international management theories to team interactions and effectiveness in cross - cult ural settings. First , in relation to language, we draw on pragmatics and politeness theory, notably with regard to relational practice (Brown & Levinson , 1987 ; Holmes & Marra , 2004) in English as a lingua franca (Pullin , 2010, 2013...
Institution partenaire
English / 21/11/2016
Selecting a partner hotel by the chain
This Handbook aids in filling the gap by exploring and critically evaluates the debates, issues and controversies of all aspects of hotel chains from their nature, fundamentals of existence and operation, expansion, strategic and operational aspects of their activities and geographical presence. It brings together leading specialists from range of disciplinary backgrounds and regions...
Institution partenaire
English / 21/11/2016
Dividends and taxes: : new evidence on firm behaviour after a recent change in the Swiss Tax Law
This article studies the effect of dividend taxation on corporate behaviour, more specifically how firms respond to a dividend tax cut. A change in the Swiss corporate law in 2011 has introduced the possibility for some firms to pay tax-exempted dividends to their shareholders We find that all the firms that fulfilled the conditions required by the new law started paying tax-exempted...
Institution partenaire
English / 21/11/2016
The Socio, Economic and Environmental Impacts of Casino Tourism in Goa
This study investigates resident perception towards Casino Tourism which m ay be helpful for the formulation of possible strategic tourism policies. Binary logit model was applied to reveal the heterogeneity of resident’s perception towards casino tourism impacts. The result of this study reflects the overall opinions of the sam ple population, and further identifies relatively...
Institution partenaire
English / 08/11/2016
An alternative to online travel agencies for retention of hotel customers
This paper describes a service that allows hotels to reduce their dependency form online travel agencies, such as Booking.com or Expedia. Online travel agencies are extremely helpful to increase the number of new reservations of most hotels, but they seem to be less effective for niche hotels that seek for recurring customers. By following the guidelines for design research, we seek...
Institution partenaire
English / 08/11/2016
Multi-method approach to compare the socio-demographic typology of residents and clusters of electricity load curves in a Swiss sustainable neighbourhood
A sustainable neighbourhood was built Switzerland by one of the leaders in this field. Half of the 400 apartments have been equipped with smart meters delivering big data on energy consumption (electricity, water, heating…). The company would like to know if it is possible to link socio-demographic typology of residents with energy consumption patterns. To answer this question we...
Institution partenaire
English / 08/11/2016
A learning tabu search for a truck allocation problem with linear and nonlinear cost components
The two-level problem studied in this paper consists of optimizing the refueling costs of a fleet of locomotives over a railway network. The goal consists of determining: (1) the number of refueling trucks contracted for each yard (truck assignment problem denoted TAP), and (2) the refueling plan of each locomotive (fuel distribution problem denoted FDP). As the FDP can be solved...
Institution partenaire
English / 07/11/2016
Cost (In)efficiency and institutional pressures in nursing home chains
Over the past 10 years, merger activities in the private for-profit nursing home industry have been increasing in Europe. In this paper, we investigate chain affiliation’s influence on the performance of lucrative nursing homes. We measure performance using a cost frontier estimated by stochastic analysis on a sample of 370 French for-profit nursing homes. We find that cost...
Institution partenaire
English / 04/11/2016
Analysis of satisfiers and dissatisfiers in online hotel reviews on social media
The purpose of this study is to analyze online hotel reviews produced by customers to identify and compare factors known as satisfiers and dissatisfiers based on Herzberg’s two-factor theory. This approach was applied to compare full-service and limited-service hotels, which can show different levels of customer expectation.
Institution partenaire
English / 04/11/2016
Strategic development of REITs in India
In this paper, we discuss managerial challenges and opportunities related to the newly introduced real estate investment trust (REIT) in India. Features of the proposed REIT structure are critiqued in light of the existing body of knowledge about REITs. We revisit the debate surrounding the issue of external versus internal management of REITs. Analysis of salient aspects of Indian...
Institution partenaire
English / 04/11/2016
Food–wine pairing suggestions as a risk reduction strategy: : reducing risk and increasing wine by the glass sales in the context of a Swiss restaurant
This study tests the effect of a pairing suggestion for food with wine by the glass directly placed on the menu. We made the assumption that these suggestions can, by reducing social and financial risk, increase wine by the glass sales. One hundred and fifty-nine customers of a Swiss restaurant participated in this experiment. For 82 customers, a food and wine by the glass suggestion...
Institution partenaire
English / 04/11/2016
A matter of love: : exploring what enables work-family enrichment
The purpose of this empirical study is to examine the conditions under which work-family enrichment happens. We conducted a total of 30 interviews with managers (and their spouses) participating in a demanding executive education program at a prestigious business school in Spain in order to explore how work and family resources are generated and transferred from one role to the other...
Institution partenaire
English / 04/11/2016
Asymmetric preference in hotel room choice and implications on revenue management
In selecting a hotel room, guests evaluate specific room characteristics. After their stay, these characteristics are used as reference levels in deciding which hotel room to stay in the future. According to prospect theory, the gains (i.e., upgrade or improving) and losses (i.e., downgrade or worsening) with respect to the reference level are perceived differently by individuals. In...
Institution partenaire
English / 04/11/2016
The impact of online real-time interactivity on patronage intention: : the use of avatars
The objective of this paper is to examine the impact of online real-time interactivity on the desire of users to visit and to purchase products/services from the company in the future. Online real-time interactivity has been increased by the use of avatars. We also investigated the antecedents of online real-time interactivity by focusing on trust, emotional appeal, and social...
Institution partenaire
English / 04/11/2016
Hotel revenue management: : then, now and tomorrow
Contrary to the practical application of revenue management (RM), its theoretical definition has remained virtually unchanged. Today’s data-driven approach to RM forms an integral part of management and clearly contributes to the financial performance of hotels. Its growing importance and the shifting balance between art and science in RM decision making is only partially supported...
Institution partenaire
English / 04/11/2016
CEO compensation and the performance of firms in the hospitality industry: : a cross-industry comparison
This study examines whether industry-specific characteristics can explain the relationship between chief executive officer (CEO) compensation and the performance of firms and, if so, what roles these characteristics may play in affecting the relationship. We developed a fixed effects model that controls for unobserved characteristics (such as managers’ skills, abilities, and talent...
Institution partenaire
English / 03/11/2016
Waste management innovation in the food service industry
There is growing evidence that a significant share of global food is thrown away, with concomitant detrimental repercussions for sustainability: Food production is linked to land conversion and biodiversity loss, energy consumption and greenhouse gas emissions, water and pesticide use. To reduce food waste is consequently a key sustainability challenge for the foodservices...
Institution partenaire
English / 02/11/2016
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